Gift Cards Policy/FAQ

How can I purchase a gift card?

  • Go to the Shop and click on 'Gift Cards'
  • Select the design you would like to include
  • Determine the amount you would like to give
  • Add the gift card to your cart and continue through checkout

You can access your gift card in the Pearl Jam Shop and use it for yourself or send it to someone else as a gift.

How do I use my gift card?
You can access your gift card in the Pearl Jam Shop.

*Gift cards cannot be applied towards new memberships, membership renewals or concert tickets.

To make a purchase in the Shop using your gift card funds, enter the code in the discount code space on the payment information page of the checkout process.

What if my purchase costs less/more than my gift card balance?
Once you make your purchase, if the amount is less than your balance, the remaining balance will be kept on your gift card and will not expire. If the amount of your purchase is more than your gift card balance, you can just pay the remainder with a credit or debit card.

I forgot to use my gift card on my purchase.
The only way to fix this is to cancel and refund the order. After the order has been canceled and refunded, you will need to repurchase your order with the gift card. Unfortunately, this fix will depend on if the order has been processed and/or shipped. Contact us with your Order Number for assistance. Please know that the gift card does not expire, so you could always use it for your next purchase.

Gift Card Terms & Conditions

Gift Card General Terms
The PearlJam.com Conditions of Use apply. Gift Cards are issued by Ten Club LLC, a Washington corporation. When you purchase, receive or redeem a Gift Card, you agree that the laws of the State of Washington, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions. We reserve the right to change these terms and conditions from time to time in our discretion. All terms and conditions are applicable to the extent permitted by law.

Gift Card Limitations
Once a Gift Card order has been submitted, the order cannot be edited. Gift cards may not be used for the purchase of new memberships, membership renewals or concert tickets. Gift cards cannot be used to purchase other gift cards. Gift Cards cannot be transferred for value, or redeemed for cash, except to the extent required by law.

Gift Card Redemption
Pearljam.com gift cards may only be redeemable toward the purchase of eligible products on www.pearljam.com. Any unused Gift Card balance will be kept on card. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid with another payment method. You can access your gift card in the Pearl Jam Shop. No fees apply to Gift Cards.

Gift Card Risk of Loss
A customer may send their gift card to someone else. But once a gift card redemption code has been redeemed into that fan's account, no amount of it can be transferred back to the original recipient's account or any other fan's account.

Gift Card Fraud
We will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on PearlJam.com

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