Orders placed after Feb 2 2020 cannot be refunded after 90 days from purchase date. In certain instances, such as pre-sale or pre-order purchases, Ten Club can be contacted regarding missing, damaged, defective, or incorrect items at firstname.lastname@example.org. If the item cannot be replaced by Ten Club, a store credit will be issued in the amount of purchase.
All prices listed on www.pearljam.com are in U.S. Dollars and do not include: tax, shipping charges.
We reserve the right to refuse service to anyone, for any reason. We reserve the right to cancel orders and issue refunds.
Items purchased at the Ten Club Store are not intended for resale. We reserve the right to limit the quantities of purchased merchandise items at any time.
Items purchased at the Ten Club Store are not intended for illegal use. We are not responsible for the misuse or unsafe use of items purchased at the Ten Club Store.
At any time, the Ten Club Store may feature items at a reduced price. If you ordered that item previously or after the time the item was featured on sale, you will not be given that sale price. The sale or reduced price is only honored when the item is ordered within the time it is featured on sale or the price appears reduced in the store.
**ALL CREDIT CARD REFUNDS WILL BE ISSUED TO THE CARD USED AT THE TIME OF ORIGINAL PURCHASE**
Ten Club reserves the right to amend this policy when deemed necessary.